Delivery Policy

DELIVERY

Delivery will be arranged at the point of sale and will be made by a Mr Chiller approved courier either to a Mr Chillers agent for installation, or to the address advised by the customer for self-installation.

Inspection of all goods is required upon delivery.   The customer or the agent for installation orders, shall advise Mr Chiller within a reasonable time for any shortfall or visible damage.

Delivery will normally be free of charge, though an appropriate carriage charge will be applied due to a re-delivery resulting from a lack of access on the original delivery.

AFTER DELIVERY

On completion of installation or delivery for self-installation, refunds or exchanges can only be considered on items found to be faulty.

ACCESS

It is the customers/agents responsibility to ensure that the delivery can be made safely and without unnecessary delay.